Refund & Return Policy
Effective Date: October 12, 2026
1. Introduction
At Vantage, we want you to be fully satisfied with your purchase. This Refund & Return Policy explains the conditions under which returns, exchanges, and refunds are accepted. By placing an order with us, you agree to the terms below.
2. Eligibility for Returns
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To be eligible for a return, the item must be unused, unworn, and in the same condition that you received it.
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It must also be in the original packaging with all tags attached.
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Returns must be requested within 7 days of receiving your order.
3. Non-Returnable Items
The following items cannot be returned or refunded:
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Items marked as final sale or limited edition
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Gift cards
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Customized or personalized products
4. Refund Process
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 5–10 business days to your original method of payment.
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
5. Exchanges
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We only replace items if they are defective, damaged, or the wrong size.
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To request an exchange, please contact us at support@xvantageofficial.com within 7 days of receiving your order.
6. Return Shipping
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Customers are responsible for paying their own shipping costs when returning an item.
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If the return is due to our error (defective or incorrect item), we will cover the return shipping costs.
7. Late or Missing Refunds
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If you haven’t received a refund yet, first check your bank account again.
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Then contact your credit card company or bank; it may take some time before your refund is officially posted.
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If you have done all of this and still have not received your refund, please contact us at support@xvantageofficial.com.
8. Contact Us
For any questions regarding returns, exchanges, or refunds, please contact us at:
support@xvantageofficial.com