Shipping Policy
Effective Date: October 12, 2026
1. Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Rates & Methods
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Shipping fees are calculated at checkout based on your delivery address and courier rates.
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We use trusted courier partners to ensure safe and timely delivery.
3. Estimated Delivery Times
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Domestic (Malaysia): 3–7 business days
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International: 7–21 business days (delivery times may vary depending on destination and customs clearance)
Please note that these are estimated times and may vary due to factors beyond our control.
4. Tracking Your Order
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Once your order has shipped, you will receive an email with a tracking number and courier details.
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You can track your order directly through the courier’s website.
5. Delays & Responsibility
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Vantage is not responsible for shipping delays caused by courier services, customs clearance, or events beyond our control (such as weather, strikes, or global disruptions).
6. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at support@xvantageofficial.com within 7 days of delivery.
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Please include your order number and for damaged packages, clear photos of the item and packaging.
- We will work with the courier to investigate and resolve the issue.
7. Contact Us
For any questions regarding shipping, please contact us at:
support@xvantageofficial.com